Interested in joining a dynamic and growing company? At Lighthouse, we are committed to providing a safe, stable environment for insurance professionals to work productively, provide knowledgeable service and develop professionally with the goal of growing the company and the opportunities for all within. Lighthouse is seeking talented candidates who are passionate about growth, helping others and delivering the best possible service to our customers and employees.
We offer a competitive salary and a robust benefits package, including 401(k) match, medical, dental, and vision health plans, short and long-term disability, paid time off, tuition reimbursement, professional conferences, and other career development opportunities.
Job Summary
The Human Capital Generalist is responsible for performing Human Capital related duties on a professional level and works closely with the Human Capital Director. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, payroll, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance.
Essential Duties & Job Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance
Policy development and documentation.
Employee relations.
Manage minor disputes and conducting training sessions for the employees.
Stand as a strong link between the employees and the organization.
Implement disciplinary rules in the company and explain company policies to the employees.
Originate and lead Human Capital practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment.
Lead employee investigations and make recommendations regarding options, outcomes and potential liability.
Review and guide management recommendations for employment terminations.
Ensure company compliance with all existing governmental, labor legal and government reporting requirements, including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA) working with Professional Employment Organization.
Provides a five-star customer service always by attending to all calls and messages immediately
Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Organizes and manages annual open enrollment communications and election process. Maintains and distributes list of new and cancelled employees under each benefit plan. Verifies benefit billing accuracy and processes for payment.
Reports, maintains and monitors all workers’ compensation case files; follows-up on open cases.
Running payroll, calculating wages, benefits, tax deductions, commissions, etc.
Maintaining accurate records of payroll documentation and transactions.
Other Duties:
Other duties as assigned.
Competencies:
To perform the job successfully, an individual should demonstrate the following.
Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Achievement Focus: Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Dependability: Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
Planning & Organization: Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Quality: Fosters quality focus in others. Improves processes. Measures key outcomes. Sets clear quality requirements. Solicits and applies customer feedback.
Use of Technology: Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Bachelor’s degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Microsoft Office Suite, HRIS Software experience,
Working Conditions & Physical Requirements:
Ability to safely and successfully perform the essential job duties of this position, with or without reasonable accommodation.
Ability to meet aggressive deadlines as needed with minimal supervision.
Occasionally lift medium to heavy objects.
Other Requirements:
Ability to maintain regular and punctual attendance.
Adhere to all Company and department policies and procedures.
